Due to its historic and natural setting in the Lake District, Muncaster has some uneven paths. Recent improvements have concentrated on ensuring maximum access to all aspects of the site within the constraints of our topography and responsibilities in caring for a Grade I listed castle and its associated buildings.
The Castle is approximately half a mile from the Information Centre at Main Gate, therefore we advise people with limited mobility to park in the coach park which is much closer to all facilities. Coming from the north pass the main car park and take the first turning on the right. When travelling from the south take the first turning on the left before the top of the hill. It is signposted "Coach Park".
This is a smaller car park and gets very busy; therefore we ask that you only use this if you or your passenger are a wheelchair user or have difficulty walking the half mile down the main drive.
However, powered chair users and those with mobility scooters may prefer to use the main car park and enjoy the approach down the main drive through the gardens. Your driver can bring a vehicle round to the coach park entrance should your batteries start to run down.
Assistance dogs are very welcome onsite. As with other dogs they must be kept on a lead and cleaned up after but are welcome in those areas usually prohibited to pets. While they are allowed in the Hawk & Owl Centre and at the Centre's 2.30pm display, please let a member of staff know before bringing in your dog to these areas.
Access Statement for the Coachman's Quarters
For detailed information on Muncaster Castle's access statement for the Coachman's Quarters, our 4* Guest B&B accommodation in the heart of the Gardens, please follow this link.
Wheelchairs and mobility scooters to loan
We have wheelchairs and mobility scooters on site which you are more than welcome to borrow to make your visit comfortable. It is advisable to book these in advance as numbers are limited.
The main areas of the Gardens and Owl Centre and MeadowVole Maze allow wheelchair access. The ground floor of the Castle (where the majority of the audio tour takes place) is accessible by wheelchair and there is a virtual tour on a computer in the library which enables guests to view the upstairs rooms.
Castle tours take the form of an audio tour - these are available with specialist tapes for visitors with visual impairments, and with induction loops for auditory disabilities, or in written form.
Accessible toilets are situated in the Stable Yard, the Information Centre at the Main Gate and in the Coach Park.
We were the winners of Cumbria Tourist Board's 1999 "Tourism For All" award.
Muncaster staff have had "Welcome All" and "Welcome Host" training.
Muncaster are also positive about employing people with disabilities
You are most welcome to contact us on 01229 717614 or by email at email@example.com if you have concerns or queries not answered here and/or that you would like to discuss further with us.