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Terms & Conditions

Ticket & Tour Terms and Conditions

Tickets are not transferable and accordingly may not be sold or passed to any third party.  If you have booked a specific time for a tour, your ticket is valid for that tour only and is not transferable.

All persons entering Muncaster must have a valid entrance ticket which must be retained during your visit.

Muncaster Castle reserves the right to transfer tickets to another date and time or offer an alternative tour in case of incidents beyond its control.

Please note that ticket purchased online or in advance are discounted until the dates specified.  For on the day rates, please visit www.muncaster.co.uk and check before your visit.  Early Bird Discounts displayed here are only available when making a booking online or in advance prior to the dates shown.

Cancellation policy

To qualify for a refund on any tour booked, it must be cancelled by calling us no less than 7 days prior to the date of your tour.  A handling charge of £5 is payable for any cancelation.  If you cancel within 7 days of the date of your tour, no refunds are available.

Where to stay on your visit

  • Newtown House Self Catering Holiday Cottage
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    Newtown House, sleeping up to 8 people, boasts impressively high ceilings and many original Georgian features.
  • Knott View Self Catering Holiday Cottage
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    Knott View is a great house for large families and groups, anniversaries, celebrations or just to get away from it all with the spacious bedrooms sleeping up to 12 people.
  • Muncaster's Coachman's Quarters
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    Set in the magnificent gardens of Muncaster Castle, The Coachman's Quarters have been renovated to provide 4 star guest B&B accommodation. Within our ten rooms, various combinations can be set up to provide accommodation for up to 29 guests.