Disabled Access

Muncaster will never be an "excellent" site for wheelchair access to everywhere, recent improvements, however, have concentrated on ensuring maximum access to all aspects of the site within the constraints of our topography and responsibilities in caring for a Grade I listed castle and its associated buildings.

The Castle is approximately half a mile from the Information Centre at Main Gate, therefore we advise people with limited mobility to park in the coach park which is much closer to all facilities. Coming from the north pass the main car park and take the first turning on the right. When travelling from the south take the first turning on the left at the top of the hill. It is signposted "Coach Park". This is a much smaller car park and gets very busy therefore we ask that you only use this if you or your passenger are a wheelchair user or have difficulty walking the half mile down the main drive.

Wheelchairs to loan

We have wheelchairs on site which you are more than welcome to borrow to make your visit comfortable. It is advisable to book these in advance as numbers are limited. We also have one electric scooter.

Wheelchair Access

The main areas of the Gardens and Owl Centre and MeadowVole Maze allow wheelchair access. The ground floor of the Castle (where the majority of the audio tour takes place) is also accessible by wheelchair.

Castle Tours

Castle tours take the form of an audio tour - these are available with specialist tapes for visitors with visual impairments, and with induction loops for auditory disabilities, or in written form.

Toilets

Accessible toilets are situated in the Stable Yard and in the Coach Park.

Awards

We were the winners of Cumbria Tourist Board's 1999 "Tourism For All" award.

Muncaster staff have had "Welcome All" and "Welcome Host" training.